Question

Coverage Oxford

  • 16 January 2021
  • 2 replies
  • 26 views
V
Rank
Userlevel 1

I cant send texts, receive OTPs for online banking, use my phone in most of my house. This is pathetic coverage. Why does it happen? It isn’t the first time. I’m 76 & shielding I need my mobile to work.

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2 replies

Ryan
Rank
Userlevel 6
Badge +10

Hi @ValCar,

We are sorry to hear about the coverage issues you are facing. Please can you check the status of your coverage here? If there doesn’t seem to be any issues mentioned, please let us know your postcode and we’ll check this out further.

Ryan

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V
Rank
Userlevel 1

It’s fine now. The problem is intermittant. Seems to be worse at night & in bad weather.

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