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Data

  • 4 January 2019
  • 3 replies
  • 105 views

Just activated sim this morning. No data when im out of the house only on wifi
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Best answer by Gregor 4 January 2019, 15:21

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3 replies

Userlevel 8
Badge +9
Hi @Jow

Dd you purchased your phone through ID Mobile? If not then you would need to make sure if your APN settings are setup correctly. Follow this link to make sure all your settings are correct.

What kind of phone you are using? Knowing it would allow me to navigate you where to find your APN settings.

Regards
Its a samsung 7 edge. Thank you for helping.
I have just had the most disgusting sarcastic customer service while on a call
Userlevel 5
Badge +4
Hi @Jow

Is your problem now resolved? If the information you received on here was succesful then please feel free to mark one of the responses as best answer. This will help many others in similar situations! :)

Regards

Dan

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Why iD Mobile?