Because of the network work issues. As a care worker I’ve lost out on clients today due to not being able to access my emails to see any rota changes since this morning. No clients no money no money means not paying my bill simple really.
Nightmare is all i can say.always problems not happy been with them for 5yrs and since midnight ive had issues cant send txs or make calls etc still bad even now and noo doubt anyone of us will get any kind of compensation for it. Other networks will give extra minits or texts etc arrghhh
Spoke with is on live chat. Apparently they will be issuing compensation in form of credit on accounts towards bills
We are aware there were issues with the network this morning and are sorry if you experienced difficulties in using your service. Our contact centre is handling any individual customer cases, so if you’d like your complaint to be looked into further, please contact our Customer Services team
Our contact details are available at www.idmobile.co.uk/contactus. If you are still experiencing issues with your data, we recommend either restarting your phone or switching airplane mode on and off.
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