Question

No service at home

  • 7 July 2018
  • 4 replies
  • 1287 views

Hi, at home I receive no service so I am unable to make calls and text. Network coverage for my post code says we receive good service. Is there anything I can do to improve service? I am thinking about changing network but not sure it will help. Very frustrating

4 replies

Userlevel 6
Badge +6
Hello @RiRi,

Welcome to the iD Community.

How long have you had these coverage issues?
Outside of the home, are you still having this issues? By this I mean, is the issue faced when indoors only?


Mohammed

EDIT: I've moved your topic to the more relevant section: Coverage, international & roaming
Thanks Mohammed. A couple of months now. Service is poor outside also. I contacted ID mobile about the drop in service but was told there were no problems in the area but something has changed

The frustrating thing is when I check coverage checker I am supposed to get very good coverage
Userlevel 6
Badge +6
Hello @RiRi,

Are there any network problems showing when you check the coverage in your area?

Is there a date we're expecting to complete this by?

Mohammed

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