Question

No Service on New Contract

  • 8 April 2019
  • 2 replies
  • 205 views
N
Rank
Userlevel 1
says my sim is activated [as it should be on delivery] but no service and the coverage checker says service should be good phone is oneplus 6T on monthly contract

2 replies

N
Rank
Userlevel 1
still unable to use my phone no access to live chat this is pretty ridiculous... Just says SIM 1 not provisioned and ID doesn't even show up in available networks
Ryan
Rank
Userlevel 6
Badge +10
Hi @noobatron,

I'm sorry to hear this; it sounds as though the SIM card may need activating. Has you service come on since your post? If not, please contact us ASAP via our Live Chat team here and we'll get this sorted.

Ryan
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