Question

Why cant my phone calls or take calls?

  • 13 September 2020
  • 1 reply
  • 3 views

Why can my phone not make calls, or receive calls? Recently moved to iD mobile after seeing such good reviews about it, yet less than a month after moving my phone is now useless nearly. Everything worked fine, and then all of a sudden it now doesn’t. This is a completely new phone number, and nothing was transferred across from my old phone so clearly that’s not the issue. It’s also nice to know than with an issue such as this, I can’t call and speak to a person, or chat online with a person. Instead I have to speak to a automated robot which has been less than helpful to say the least. 
 

Any help or feedback would be greatly appreciated.


1 reply

Userlevel 7
Badge +9

Hello @Bennjx,

Sorry to hear that.

 

How long has this been happening?

Have you tried restarting your phone? Have you tried using the services away from home at all?

Do texts & data work okay?

Mohammed

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