I’ve not been able to get 4g for the last 5 days anywhere I go. I’ve tried switching my phone off and on and switching on and off flight mode as suggested. I’ve not been able to resolve this with the chat function as it keeps repeating itself. I am getting frustrated with this now. I’ve been with ID for a year with no issues till now. How can I resolve this ?
HI
We are sorry to hear this. Please can you check in the Mobile Network settings on your phone that the ‘Network Mode’ option is showing LTE/3G/2G.
Please can you also provide us with your postcode so we can check the coverage in your area to see if there any issues causing the 4G not to work?
-Mohsin
Hi, I have a similar issue. Not for the first time the 4g just doesn’t work at all. On an Apple I can’t find network mode?
Hello
Which device are you using as there are several different Apple handsets.
Can you confirm your full postcode for us so we can check the coverage?
Mohammed
Hi Mohsin,
thanks for your response but the problem seems to have resolved. Thankyou
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more