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Loss of Network?

  • 14 May 2024
  • 1 reply
  • 29 views

Would someone please help me, over a week ago now my phone was cut off, I live inside the shaded area of the map I’ve got 4G but still have no network. I am 85, live alone and am severely disabled I go to hospital every other day for treatment at Skegness from Woodhall Spa my phone works fine at Skegness but not at home so I have no contact with anyone I’m worrying myself sick, I was cut off whilst in hospital so I have no access in an emergency. I pay by direct debit, my number is Basil Kelly on REDACTED] - Please no messages to phone or calls no network at home, available on email - iREDACTED]  thank you.    

Hi @Basil Kelly 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom


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