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network issues

  • 4 March 2021
  • 5 replies
  • 142 views

I'm having issues with coverage today ,is there a network problem 

 

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Best answer by Michelle 5 March 2021, 14:15

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5 replies

Userlevel 5
Badge +8

Hello @Crazywitch 50 

 

We can check the coverage within your area, we’ll need your postcode, please? 

Have you also tried turning your phone off and back on again as this can sometimes help.

 

Regards,

 

Michelle 

iD Mobile 

Hi aa,

 

I have been with ID for some time but am thinking of moving as fed up with their excuses for slow speed. Wondered what network to switch to, any ideas? I have tried 3, Vodafone but they are not much better, to be honest. I live in Edmonton North London

Userlevel 6
Badge +8

Hi @bhagwan,

 

Each network has a coverage checker. This is where you can put your postcode and it will provide you with estimated signal levels in your area. It may be worth checking different ones to see which is best for you.

 

Will

Thank you will do.

Userlevel 7
Badge +10

iD Mobile uses Three UK network for coverage. I believe SMARTY does also.

If Three UK and Vodafone aren’t working for you, it’s best to avoid any MVNO that uses their network.

e.g. Voxxi uses Vodafone so you’d run into the same issues this way.

This leaves EE and O2 as the remaining networks so you can use them or any MVNO that uses their network e.g. GiffGaff using O2 or BT using EE and so on.

 

Hope that helps

Mohammed

Why iD Mobile?