Question

Partial service

  • 29 September 2020
  • 1 reply
  • 10 views

My new SIM has just been fitted, and service has the ID Mobile network has kicked in. But, I can only make calls, I cannot receive them Callers are informed that the number is incorrect. Carphone Warehouse were not able to fix the problem because ID mobile’s phone service closed at 17:00. ANy ideas what I have to do apart from calling ID mobile in the morning?   


1 reply

Userlevel 4
Badge +10

We#re sorry to hear you’re having troubles of late @JudyDeane 

Could we get your home postcode to check if any known issues are potentially affecting your area?

Have you moved a number over to iD Mobile recently at all from another network?

What phone are you using with the iD Mobile SIM currently?

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Why iD Mobile?