Solved

Signal strength issues

  • 9 February 2021
  • 2 replies
  • 182 views

I signed up for ID mobile a few months ago. The online checkers show that my signal at both home and work should be good. However the signal I am getting is really poor and often drops out completely. 

How do I contact someone to check the base stations?

Thanks

 

 

 

 

icon

Best answer by Michelle 12 February 2021, 13:13

View original

This topic has been closed for comments

2 replies

Sorry, it wont let me put the post in the correct section.

Userlevel 5
Badge +8

Hi @MikeD 

 

We are sorry to hear about the issues you are experiencing with your signal.

Please could you confirm your postcode and we’ll check the masts within your area?

 

Thanks

 

Michelle 

iD Mobile 

Why iD Mobile?