What on earth is happening ?
switch to a new network and within a few months it’s so poor , internet is slow calls drop and poor quality.
ID mobile please help this is appaling
What on earth is happening ?
switch to a new network and within a few months it’s so poor , internet is slow calls drop and poor quality.
ID mobile please help this is appaling
Hi
Sorry to hear this, please could you let us know the postcode(s) where you’re having issues?
Are the issues absolutely everywhere or only in certain locations?
How long have you had issues here?
Tom
Hi
everywhere in last 10 mins 3 calls dropped out and poor signal
this is a joke so not happy !
Hey there
Please take a look at our coverage checker, which will show you what your signal strength should be like in your area, for all of 3G/4G/5G, for both indoors and outdoors.
https://www.idmobile.co.uk/help-and-advice/coverage#coverage-info
Furthermore, please take a look at our network partner Three's network status checker, which will show if there is any maintenance or performance upgrades going on in your area. If the website states that's the case, then it's likely that this is disrupting your coverage, and we hope that this is resolved soon for you.
https://www.three.co.uk/support/network_and_coverage/network_support
Please take a look at both of these. If you believe you should be experiencing better signal than you are, or if the networks status checker on Three's website isn't showing any upgrades or maintenance, then please do let us know.
Please also try restarting your phone, and resetting network settings.
Thanks,
Tyler
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