Hi, I ordered a SIM card on 8th April 2020 and it has not yet arrived as of 17th April 2020. I have had lots of emails asking how I am getting on and that my payment is due to go out but sadly no SIM.
order reference is 110588658. Account No - 12102216, ID phone number - 07853216332 .
I have also tried to register for an online account but am unable to get beyond the first page.
Please advise asap.
Kind regards
Alison Jarvis
