I can’t get through to speak to anyone via the chat or by calling!
it’s been a month since receiving my handset and I would really like to be able to set it up and use it as I am paying for it.
i have even tried to see if I can get through to you via the lost and stolen option and now I’ve blocked my handset too.
I’m a bit fed up and had I known that your customer service wasn’t easily accessible I wouldn’t have gone with you.
😔
Best answer by Mohammed
View original
+10
Hey
Sorry to hear you’ve not received your SIM since over a month.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Mohammed
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