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Lost SIM card

  • 1 December 2020
  • 11 replies
  • 1128 views
ktulu
Rank

Y lost my sim contract and l want to order a new sim

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Best answer by Ryan 8 December 2020, 20:11

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11 replies

ktulu
Rank

I want to order a new sim contract because l lost my sim

my phone number is 0

Ryan
Rank
Userlevel 6
Badge +10

Hi @ktulu,

We are sorry to hear about that. You can order a replacement SIM card by contacting our Live Chat Team here.

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
Florin12
Rank

hi, I want to get my number back because I lost it  [Removed]

Ryan
Rank
Userlevel 6
Badge +10

Hi @Florin12,

When you say you have lost the number, are you referring to losing your phone/SIM card or you have lost the number due to a disconnection?

You can contact our Live Chat Team here for help with ordering a replacement SIM card. Please let us know if you need further help after giving that a go.

Ryan

I hope I was able to help you with your question. If you found my answer helpful or if I was able to answer your question, please mark my answer as ‘Most Helpful’ and 'Like' my message using the button below the answer.
A
Rank

Hi, I lost my Sim card and wanted to have another one, how can I do it?

Thanks
Tom
Rank
Userlevel 7
Badge +4

Hi @Abreu 

 

I’d recommend the following article on how to get a replacement SIM card, replacement SIMs can be picked up in any Currys store and then activated in the iD Mobile app/website.

 

 

Alternatively if you still need some assistance with requesting a replacement SIM card please let us know here so we can get in touch via this forum and get one sent out.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
P
Rank

Hy , I lost my SIM card how can I have a new one   

WelshPaul
Rank
Userlevel 8
Badge +6

Read the first post @Petru spataru! 👌

Mohammed
Rank
Userlevel 7
Badge +10

Hy , I lost my SIM card how can I have a new one   

 

Hey @Petru spataru,

You can get a free replacement SIM via Currys or we can send one out to you if required.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
P
Rank

Hy , yes pls can you send one by post . Thank you 

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Petru spataru,

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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