Question

Not received my SIM Card

  • 4 March 2023
  • 1 reply
  • 33 views
Brendan Hickey
Rank
Userlevel 1

This is so frustrating! I haven’t received my SIM and I know that it is delivered by Royal Mail but I just need to report it because I don’t want to be paying for 2 contracts (old and new). Why can’t I email or speak to someone. The robot thing is rubbish and navigating the help and support is frustrating. 

This topic has been closed for comments

1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hey @Brendan Hickey 

Sorry to hear that

SIM Cards take 2-3 days to be delivered via Royal Mail.

Has it passed this time-frame already?

Mohammed

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Terms & Conditions
Why iD Mobile?