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SIM not arrived and can't speak with anyone, struggling to get help


Hi my SIM hasn’t arrived, ordered over two weeks ago on 20th May. Struggling to get any help, I’m going round in circles with the chat bot and online help telling me to call, but the automated message on the call is telling me to use the chat bot. 

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Best answer by Mohammed 7 June 2021, 17:56

Hi my SIM hasn’t arrived, ordered over two weeks ago on 20th May. Struggling to get any help, I’m going round in circles with the chat bot and online help telling me to call, but the automated message on the call is telling me to use the chat bot. 

 

Hello @emmasarson,

Sorry to hear that.

I’ll send you a PM so we can get a replacement SIM sent out!

Mohammed

 

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Hi my SIM hasn’t arrived, ordered over two weeks ago on 20th May. Struggling to get any help, I’m going round in circles with the chat bot and online help telling me to call, but the automated message on the call is telling me to use the chat bot. 

 

Hello @emmasarson,

Sorry to hear that.

I’ll send you a PM so we can get a replacement SIM sent out!

Mohammed

 

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