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Wrong phone has been delivered

  • 23 February 2022
  • 1 reply

I ordered an iphone 11 upgrade via ID and have been sent a Nokia 105?? Zero luck getting through to a human on the chatbot or phone. 

1 reply

Userlevel 6
Badge +6

Hi @Ella Rose, we’ll shortly send you a Private Message to your Community account so we can discuss your issue further. To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.


Thank you,



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