Got my phone on Tuesday. Sim doesn’t work, no way of speaking to anyone as far as I’m aware but I’ve already been sent my first bill. Worst mobile company I’ve ever used. I’m on a pay as you go card now. Complete joke!
Absolute crap
Userlevel 1
Userlevel 1
Snap!
- Unable to transfer my number
- no customer service number
- livechat doesn’t work
I’ve cancelled without using the SIM I received
They use 3 network - they should use their support too.
Userlevel 3
+1
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
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