Question

Adult Content Filtering still active even though deactivated in iD app/dashboard

  • 26 January 2024
  • 2 replies
  • 183 views

Userlevel 1

Trying to access certain websites, including innocuous ones like archive.org, is blocked for me despite →

Using Chrome to access such sites sends me to https://www.three.co.uk/support/internet-and-apps/accessing-and-blocking-adult-content

So, how does one get around this?

 

Edit: 1) I should note, this is as of this afternoon; I’ve been with iD for three years and this is the first time I’ve had this problem. 2) This is while using 4G, not any other kind of networking like a home Wi-Fi network or whatnot.


2 replies

Userlevel 1

Problem solved: Restarting my phone resolved the issue (it’s always the simplest things, isn’t it?).

Userlevel 7
Badge +4

Hi @atcross 

 

Glad to hear a simple phone reboot helped here, please let us know if you need anything else.

 

Tom

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