For ID Mobile Staff
I have filled in the form to transfer my old number: VRG55…..etc
It is a new ID pay by month SIM card account for me, but porting my old number.
I have an ID account number, a PIN, and a Transaction Number too. I can provide these.
But I have tried to register using both my old and new numbers, with the right email address and my correct year of birth, only to have all attempts at registration rejected.
On 24/2/23 informed that my portage had been accepted and that my phone would be connected on 27/2/23, with email notification. But this has not happened.
It would be great if ID Mobile could get my account and phone activated.
Thank you,
KW