I do not pay by direct debit, I pay manually every month for my phone, I’m up to date with ALL my payments, I got a text saying payment was due otherwise I’ll get suspended, I made the payment and my phone has been blocked for 2 days since, When I try to make an outgoing call it says I have already paid, you have broken the contract as it has been more than 24 hours, I would like a resolutions teams adviser to contact me because I have been unable to use my phone which I need for safeguarding of children, I have tried resetting my phone many times and taking the sim out and putting it back in. You have broken the contractual agreement, I no longer wish to have a contract with you, you can have the phone back I don’t want anything to do with this company, I want to be contacted
I have linked this to my Facebook account, you know my details, number ends in 899
Edit:
After posting this topic I now get the following error message when trying to access idmobile main site:
The requested URL was rejected. Please consult with your administrator.
Your support ID is: 13311462137507676428
Your support ID is: 13311462137475022386
Best answer by WelshPaul
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