When I first got the contract 3 months ago, I was told my £6 monthly charge would be extended for 6 months instead of 3. This has not been done as my next bill is £12 not £6. How do I contact someone other than live chat, to solve this? I do have screenshots to support my claim.
+4
Hi
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
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Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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