Question

buying in store vs online

  • 5 April 2024
  • 2 replies
  • 31 views
Matthew Tracey
Rank

Hi everyone

I am not with ID...YET.
However, I found an amazing deal on their website for an s24 ultra with a free tablet.

I was advised that if you buy online, the guys in store can’t / won’t help you with any issues.
is this true?

Also, will they offer same deal in store?


Many thanks

2 replies

andewhite
Rank
Userlevel 8
Badge +9

Have you checked the real-world coverage for the Three UK mobile network (the iD Mobile network partner), in the places you’ll need to use your handset, @Matthew Tracey?

The online coverage checker is only a prediction of coverage, based on computer models. 

 

Tom
Rank
Userlevel 7
Badge +4

Hi @Matthew Tracey 

 

If you purchase online via iD Mobile directly (or another vendor) the team in a Currys/Carphone Warehouse may not be able to assist as it was not a purchase made via them in-store or even their website.

 

Currys/Carphone Warehouse will likely have different deals and offers in store, it’s worth shopping around.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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