I have a Sim only deal, which I don’t need to change. My phone is faulty so I am buying a new one. Can I keep my existing number?
I have seen many similar queries answered but all seem to involve upgrade/change of contract etc.
Thanks.
Best answer by Tom
View original
+9
Buy a SIM free phone and just pop your existing iD SIM card in - you’ll have kept your number.
+4
Hi
If you’re just buying a new SIM free phone simply pop your iD Mobile SIM card into it, the number is with the SIM card, not the phone device itself.
Tom
Thanks for the replies Ande & Tom but the old SIM card is not compatible, it is too big for the new phone.
+9
Thanks for the replies Ande & Tom but the old SIM card is not compatible, it is too big for the new phone.
You need a replacement SIM
Get one from your nearest Currys store, or ask iD online by using the online Live Chat service.
Thanks again for the reply Ande. I am aware that the phone needs a SIM card. I come back to the original question though - can I keep my existing number?
The live chat managed to answer the question for me. It is now sorted, thanks.
+4
Hi
A replacement SIM card would be just that, a replacement, you current iD Mobile number, account etc would all be activated to the replacement once it’s activated.
Tom
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