I can’t receive incoming calls or texts since I moved my number over from EE I can’t find no help with iD mobile can someone help me please?
I moved my number from EE over to Id mobile on the 14th of feb since then know one can get through to my phone my number has no dial tone my data slow and not all my texts are coming through can someone help me please?
Better to the online chat service to get assistance
Using your web browser, goto https://idmobile.co.uk/live-chat - the iD agents work until 8pm weekdays (6pm at weekends).
I have done that and got no where my opinion isn’t in the drop down and know 1 replies
Hello
Sorry to hear you are having trouble with receiving calls/texts.
What date did you submit the port to us?
What date were you given for the port to complete on?
Mohammed
EDIT: I’ve merged your topics together to ensure we can effectively respond to your query
The 13/2/23 and I got confirmation on the 14/2/23
Hey
Sounds like it could be an issue with the port then.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Mohammed
Reply
Sign up
Already have an account? Login
Log in / Register
No account yet? It's really easy to register here
Or log in to the iD Community using your Facebook account
Log in with FacebookEnter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
- Data Rollover
- Bill Capping
- Roaming
- Find out more