Five weeks ago bought the iPhone 15 on your contract,I cancelled existing Direct Debit as I could not get in touch with anyone,chat is garbage and no one answers the phone. Now it looks like I have to pay over £100 even though I have been trying to contact someone for weeks and now chance of talking to anyone. Previous contract ended in 2022 anyway, will someone please just bloody speak to me as we have been trying for 2 months now and as a last resort I cancelled the DD as I got a new phone and number. I do not work through ill health and a bill is all I need during these upcoming cold nights
Best answer by shaznay
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