Question

cancellation

Have a sim only that I want to cancel, it's still packaged up as it took well over a week to arrive.

It doesn't show on my account either, within the 14 days.

Userlevel 7

Hi @Thomas Francis

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

Tom

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