Question

cant cancel my sim only

  • 19 May 2021
  • 1 reply
  • 4 views
Maia
Rank

I have been trying for 2 hours to cancel my id mobile plan for my sim only contract and it gets me to the point of telling me how much it is to leave as I’m leaving before the contract is up then won’t give me the actual Optjon to leave! How do I do this? 

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1 reply

Michelle
Rank
Userlevel 5
Badge +8

Hello @Maia 

 

We’ll send you a private message on here so that we can verify your details and help you cancel your contract.

To view the message sent.  Simply click on your profile icon in the top right, then go to your private messages. 

 

Thanks. 

 

Michelle 

iD Mobile 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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