My phone can't receive text messages from anyone. I just realised it's actually not working today but it's not been working for a few days now I think about it. I read online and the 3 network is sill up right now so I'm not sure what the issue. I restarted my phone also but no success. Does anyone know what to do or is this happening to anyone else. I've been with ID for 3 - 4 years now and never had an issue
Have you checked for network faults at your location
Do this online at https://www.three.co.uk/support/network_and_coverage/network_support.
Hey
This can happen if you port your number to iD, after starting to use the iD SIM card you initially received - but, you said you’ve been with iD for 3-4 years.
Have you changed handsets recently?
Are you using an Android device or an iPhone?
i first realised it wasnt working when i tried to get a otp at the bank but it wasnt coming through. but i remembered id been messaging my friend the day before and he wasnt replying and i later found out on whatsapp he had been replying but i wasnt receiving anything
Has your handset had an Android update, or Android security update recently - either might be the cause this issue?
Does your Android Messages app have a “Chat features” option?
If yes, you could try turning OFF the “Chat features” option.
Hi
Welcome to the Community!
Did you manage to check the options that
Please let us know how you get on and we can assist further.
Kash
Hi!
Reply
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