cant register

  • 22 June 2023
  • 4 replies
  • 19 views
David Watts
Rank

I am unable to register on the app, have been trying for two days now i know all details are correct.

Frustrated and fed up on the verge of canceling . Also ordered two SIM cards only one arrived..

please sort it, Very close to being an EX CUSTOMER.

4 replies

andewhite
Rank
Userlevel 8
Badge +9

Okay @David Watts, doesn’t sound ideal.
The iD Mobile staff usually manage to read user posts in this community once-a-day - though it can be less frequent.

Community members can’t see your iD account, so I’d suggest getting assistance with this from iD customer service using iD live chat, Facebook Messenger, or send a Twitter DM (direct message). 

The support teams work until 8pm on weekdays (and 6pm at weekends).  

David Watts
Rank

Thanks for the reply, need to get it sorted as im close to the cooling of period.

andewhite
Rank
Userlevel 8
Badge +9

Thanks for the reply, need to get it sorted as im close to the cooling of period.

Okay @David Watts, best to progress this by contacting iD customer service using the iD Mobile online live chat, Facebook Messenger, or send a Twitter DM (direct message). 

The support teams work until 8pm on weekdays (and 6pm at weekends).  

 

Kash
Rank
Userlevel 7
Badge +7

Hi @David Watts,

Welcome to the Community!

We hope that you managed to get in touch with a someone from the team.

If you still require assistance, please let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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