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Change number (porting from one line to another)

  • 7 November 2021
  • 5 replies
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S
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Userlevel 1

Can I change my number 1 year into my contract to a number on my other phone that is just about to end contract?

Thanks

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Best answer by Will 7 November 2021, 15:31

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5 replies

Will
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Hi @sa34,

 

Are both numbers with iD Mobile?

 

Will

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S
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Userlevel 1

No the old one is Virgin

 

Will
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Userlevel 6
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That’s fine then @sa34 !

 

Just request a PAC code from Virgin and then you can use the iD Mobile App to give us that PAC and bring the number from them over to us (that’s under the assumption that you’re happy to lose the number you currently have with us and want the Virgin one on the contract instead).

 

Hope this helps, but if you do need any further assistance, please do let us know.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
S
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Userlevel 1

Thanks very much that is helpful. 

Will
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Userlevel 6
Badge +8

Nice one, cheers @sa34!

 

Enjoy the rest of your weekend, and if ever you need anything else, please do drop us another message.

 

Will

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
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