connection

  • 22 February 2023
  • 1 reply
  • 20 views
Andrew Guest
Rank

I have been with id mobile for 8 months and I have only ever got 1 bar strength on my s22 from the start of contract. My kids and partner always money about the strength and its rubbish for my job. I wish I never joined Id mobile. Wish I could leave.

1 reply

Tom
Rank
Userlevel 7
Badge +4

Hi @Andrew Guest 

 

I’m sorry to hear that you’ve had signal issues since starting with us, all contracts have the option to return within the first part of the contract should the signal not be suitable for you, was this option explored at the start of the contract?

 

Estimated coverage can always be checked on the iD Mobile coverage checker here.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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