contract

  • 17 October 2023
  • 3 replies
  • 21 views

Good afternoon. I need to get insurance  for my mobile. The company are asking for proof of purchase. Is there a way you can send or email a copy of the date and the purchas please? 

 

Email address: [REDACTED]

 

[REDACTED]


3 replies

Userlevel 7
Badge +4

Hi @Aaron1984 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

Userlevel 1

Good afternoon. I need to get insurance  for my mobile. The company are asking for proof of purchase. Is there a way you can send or email a copy of the date and the purchas please? 

 

Email address: [REDACTED]

 

[REDACTED]

Did you receive this? Be aware that if you need to claim on this insurance they’ll ask for proof of cost, for the device only. ID don’t seem to be willing to provide this. Monthly price includes airtime which insurance rightly has no interest in.

Userlevel 7
Badge +7

Hi @Colonel888,

I can see that we have responded to you on a different post.

If you require further assistance, please let us know.

 

Kash

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