customer service

  • 7 May 2023
  • 1 reply
  • 13 views
Mrslee
Rank

The customer service for id is appalling. It took me to write a bad review on trust pilot to get any response, and since then I still haven't heard back from I'd customer service. Very poor response.

1 reply

Tom
Rank
Userlevel 8
Badge +4

Hi @Mrslee 

 

I’m sorry you feel this way, apart from Trustpilot where else have you contacted us?

 

We’re available on Live Chat and social media via Facebook and Twitter along with offering support here on the Community site.

 

Please let us know what the issue may be so we can assist.

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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