Hi my phone has overheated 3 times now and I've gone back to curry's to have it fixed and everything they do it ends up overheating as soon as I open it up to reset it, I don't know what else to do other than ask for supportĀ
If your phone is less than 12-months old, it should also be covered by the manufacturerās warranty.Ā
Have you contacted the manufacturer directly about the issueĀ
If your phone is less than 12-months old, it should also be covered by the manufacturerās warranty.Ā
Have you contacted the manufacturer directly about the issueĀ
No because I wasn't told this all I was told was to go to curry's I think it's older than 12 months it's with Samsung but this happens alot with the overheating I've had to downgrade to an old phone which doesn't always work so I really need a new one which actually works
Unfortunately
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UnfortunatelyĀ
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Do you know if ID will cover it or will I have to pay for itĀ
Did you buy the device directly from iD Mobile
If yes, did you buy the device SIM free, or on a 24-month minimum term handset contract?Ā Ā Ā
Did you buy the device directly from iD MobileĀ
If yes, did you buy the device SIM free, or on a 24-month minimum term handset contract?Ā Ā Ā
I got the headset with the contract and sim
Guess if youāre still within the 24-month minimum term of your contract, then iD could assist with repairs notĀ a replacement.
Unfortunately, if iD nor Samsung canĀ fix your device, youāll probably need to buy yourself a new handset - unless you can find someone else to repair it.
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Hi
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With Samsung youāll have a 24 months warranty on your device, as long as there isnāt any water or physical damage to the device itself.
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In this case weād recommend contacting Samsung directly or taking the device to a Currys store to have it sent off under warranty.
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Tom
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