Question

data add on not working in france

  • 16 September 2023
  • 1 reply
  • 39 views

I ran out of my fair usage allowance 14 hours ago, and just before the allowance ran out, I bought a 6 gb data add on. It’s still not working. I thought there might be an activation delay, but it’s been around 15 hours now - any advice would be much appreciated!


1 reply

Userlevel 7
Badge +7

Hi @The roaming non expert,

Welcome to the Community!

If you have reached your fair usage amount you won’t be able to use an add-on either.

The fair usage amount includes add-ons also which means that once you have reached the limit you won’t be to use your data regardless of having an add-on.

 

Kash

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