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ear speaker isn't working on Samsung

  • 12 September 2022
  • 6 replies
  • 73 views
Theresa
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Hi, I've had my Samsung about 2 months now, but recently when I call someone or they call me I need to put my loud speaker on as the ear speaker isn't working! HELP!!

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Best answer by andewhite 12 September 2022, 14:17

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6 replies

andewhite
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Userlevel 8
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It’s 2 months old, so I suggest exercising the handset’s guarantee through Samsung (online at https://www.samsung.com/uk/support/).

Good luck @Theresa.
🤞 

Theresa
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Thanks, would kind of details would I need for samsung? 

andewhite
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Userlevel 8
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Thanks, would kind of details would I need for Samsung? 

Okay @Theresa, you’ll probably need the IMEI number or serial number of your Galaxy phone.

The telephone number for Samsung product support number is 0333 000 0333.
The support line is open Mon-Sun between 8am - 10pm.
 

 

Theresa
Rank

Thank you. I don't have any insurance on the phone yet, will that matter you think?x

andewhite
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Userlevel 8
Badge +9

You don’t need insurance to take advantage of the Samsung guarantee / warranty, which was included with your Samsung mobile handset - good luck @Theresa.  

Mohammed
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Userlevel 7
Badge +10

Thank you. I don't have any insurance on the phone yet, will that matter you think?x

As long as the handset isn’t physically damaged, it will be covered under the warranty (24-month period) that Samsung provide.

you can pop in Currys or speak to Samsung for this.

Mohammed

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