I took out a phone/data contract with ID on 30 December. Had I known it was impossible to speak to someone regarding issues moving my existing number over to them I wouldn’t have taken out the contract.
The number should have been moved on 4 January. And to add insult to injury even the live chat link doesn't work.
Best answer by WelshPaul
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+6
Read the following to return/cancel your iD Mobile phone/account.
https://www.idmobile.co.uk/help-and-advice/returns-cancellations
Hi Paul. Thanks for that. The link won't work in my mobile or desktop same for the live chat link.Â
CheersÂ
+6
Working for me... Drop iD mobile a DM via one of their social media accounts otherwise you risk waiting days for an official response here.
I contacted them on Facebook and got a quick response. Hopefully they're sorting out the problem.Â
Thanks so much for your help.Â
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