Question

Fraud on my account

  • 24 April 2023
  • 1 reply
  • 22 views
L
Rank

Hi there,

 

Today I have received 3 separate emails form Currys with attached invoices for the purchases of 3No. Apple iPhone 14 128GB BLUE (one on each email) at the Currys branch of Unit 5 Goodmayes Retail Park (7529), Chadwell Heath, with an upfront cost of £9 and a monthly cost of £39.99 for 24 months. I have also received a text message from ID Mobile notifying me that my mobile plan as been updated with the mentioned details. I am actually outside the country at the moment and I haven't done any purchase, so obviously someone has defrauded me.

I have made a report on Action Froud, the case number is: NFRC230405899162

Can anyone please get in touch with me ASAP to sort out this situation?

 

Thanks,

Luca

1 reply

Kash
Rank
Userlevel 7
Badge +7

Hi @Luc81,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash

 

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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