Question

Heads ought to roll!!!

  • 18 April 2024
  • 1 reply
  • 17 views

3 days now I’ve been trying to create an account. First the app wouldn't work. Next the website wouldn't work and this morning, I have tried again. All was going well until the final part of my registration (where I add my number) and I got the “OOPS SOMETHING HAS GONE WRONG” message again. Whoever is in charge of the IT at this place needs a boot up the a@@e! Beginning to wonder if I’ve made a mistake coming over to them?

 


1 reply

Userlevel 7
Badge +7

Hi @Glyn Jones,

Welcome to the Community!

We are aware that there were some issues with selfcare and this has since been resolved.

Thank you for your patience and understanding during this time. Essential maintenance has been completed. The iD Mobile app and My Account online are back up and running for new registrations and existing users.

Want to leave feedback for the iD Mobile app? Click here.

 

Kash

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Why iD Mobile?