In 2024, the world revolves around mobile devices and connectivity. When a network provider fails to fulfill their obligations to provider coverage, this a huge risk to vulnerable paying customers and more.
ID have been very poor leaving most without connectivity for 48 hours with no support.
There is a lack of robust contingency and support and this shouldn't be allowed, each reply from Anika is a copy and paste and doesn't serve a purpose.
I propose to start an online Gov petition to take this to parliment to apply extra governance on rogue traders like ID mobile and hold them to account.
If you are interested please comment below and I'll include a link.
