Question

hello

Snoopy1966
Rank
Userlevel 1

Snoopy1966

 just now

HI can someone please help my son set up my contract and I want the id mobile number but instead he changed it for my old number
How do I change this number please

 

3 replies

Kash
Rank
Userlevel 7
Badge +7

Hi @Snoopy1966,

Welcome to the Community!

If you wish to port your number to iD Mobile you can use the link below:

https://switching.idmobile.co.uk/customerPortIn

If you didn’t want to port the number to iD Mobile we are unable to reverse the port.

 

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Snoopy1966
Rank
Userlevel 1

Kash it keeps saying requests rejected when I try to go into it

Tom
Rank
Userlevel 8
Badge +4

Hi @Snoopy1966 

 

Please could you let us know the error you’re given exactly?

 

Does the transaction number you’re using begin with a 4?

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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