Question

hi ive just got a upgraded the phone wos delivered today i dont like the phone can i send it back and get a different phone

  • 31 July 2023
  • 2 replies
  • 61 views
R
Rank
Userlevel 1

I've just got an upgrade the phone arrived today I don't like the phone can I send it back and get another phone

2 replies

andewhite
Rank
Userlevel 8
Badge +9

Unfortunately @Rikki86, you’ll find your only option with iD Mobile is to cancel your order, by returning the handset in your cooling off period.

🤞 

Tom
Rank
Userlevel 8
Badge +4

Hi @Rikki86 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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