Question

Hotspot Issue through Mobile Data

  • 3 June 2023
  • 1 reply
  • 424 views
M
Rank

Having an issue with Mobile Hotspot (have a Google Pixel 7)

I noticed that when I try and use mobile hotspot when out and about, the laptop connects but I’m unable to access the internet.

To see whether it was an issue with the phone or not, I conneced it to my home wifi and used the hotspot absolutely fine. It only doesn’t allow internet browsing when using the phone’s mobile data (there’s over 40Gb remainingand I’m not roaming abroad)

Can’t seee anything on the ID account settings to do with hotspots. Any thoughts or ideas would be appreciated.

1 reply

Mohammed
Rank
Userlevel 7
Badge +10

Hey @mowda365,

Have you checked if the APNs are correct?

This could be a factor.

Try changing the APN settings to match these:

 

Mohammed

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

Reply


Terms & Conditions
Why iD Mobile?