Question

how much data do i need and why does it run out so fast

  • 16 November 2023
  • 2 replies
  • 20 views

How much data do I need for a full month?

Currently on 37GB.

original was 62GB But I never received all of it. I received 50Gb

 


2 replies

Userlevel 8
Badge +9

Hey @Zylon, have you chatted with the iD support team about your account data allowances? 
Their preferred channels for customer service are:

The iD agents work until 8pm on weekdays (6pm at weekends).

 

Userlevel 7
Badge +7

Hi @Zylon,

Welcome to the Community!

It sounds like your data may have been pro rated.

If you haven’t been able to contact the team via the methods provided, please let us know.

 

Kash

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Why iD Mobile?