I've been into store and they couldn't give me the correct transaction number, they returned and re sold me my contract with the pac code put through the new contract. I just want to follow up with a member of your team and ensure the pac will be swapped
Hi
Welcome to the Community!
Just checking if you managed to get in touch with the team regarding this?
If you still require assistance, please let us know.
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Kash
Best option for this is the online iD Live Chat at https://idmobile.co.uk/live-chat,
A customer advisor should be able to help with your switch - advisors work until 8pm on weekdays.
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