Having switched to ID mobile my old number is still not showing up when dialling phone numbers or messaging, i have already sorted out the PAC codeĀ
Best answer by andewhite
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I have switched to ID mobile but my old number is not showing even after PAC was done with vodaphone
Userlevel 1
Userlevel 8
+9
Try:
- Turn your phone OFF for at least 30 minutes.
- If (1) doesnāt work, try a Network Reset.
š
Userlevel 1
Hi,
Tried both options and it is still not recognising the old number I'mĀ afraid.
Userlevel 8
+9
New Android handset or iPhone
Userlevel 1
It is a new iPhone with email addressĀ
Userlevel 8
+9
Okay
Anyone with Internet access can read posts in this forum, and there are scammers out there looking for email addresses, mobile numbers, et cetera.
I recommend you edit your post and remove the email address.
Anyway, when you sign-in atĀ https://appleid.apple.comĀ with your Apple ID - and look at your Devices, do you see the correct mobile number against your iPhone device?
Ā
Userlevel 1
Thanks for the heads up on that!Ā Ā
I have just checked and the correct mobile number is showing on the new device and I have cancelled my old phone from there as well.Ā
Userlevel 7
+4
Hi
Ā
Please could you try the following?
Ā
1) Turn off iMessage (Settings > Messages)
2) Restart your phone (by pressing and holding the on/off button)
3) Tap Settings > Phone > My Number and confirm that it is correct.Ā
4) If it is not correct, please enter the correct number
5) Turn iMessage back to On (Settings > Messages)
6) Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under "Start new conversations from:"
If you are having issues with the above please retry with flight mode enabled and/or the SIM card removed.
Ā
Tom
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