Hi
I got a contract with ID and received my new phone next day , brilliant . But I am still waiting for a sim card which I need to download the app .
It has been nearly 2 weeks now of waiting . I am keeping my old mobile number from bt and have given the pac code when I purchased the new contract .
But without the sim card I can't do anything . Please help
+4
Hi
The SIM card should have been delivered along with the phone, we may need to issue a replacement SIM.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Tom
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