i ordered a sim card a while ago and it still hasn't arrived
i ordered a sim card a while ago and it still hasn't arrived
Userlevel 3
How long ago? Christmas could have delayed it.
Before Christmas
Userlevel 3
How long before Christmas?
Userlevel 3
You might need to order a replacement SIM. Check https://community.idmobile.co.uk/help%2Dwith%2Dyour%2Dsim%2Dcard%2D170/how%2Ddo%2Di%2Dget%2Da%2Dreplacement%2Dsim%2Dcard%2D45097
Userlevel 7
+4
Hi
SIM only orders are delivered within 3-5 working days via Royal Mail, with the festive period there have been a few more non-working days so delivery may take longer.
Please let us know what date you purchased your SIM card, if you require a replacement, we'd recommend the above from
Tom
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